In addition to our subscription-based Services, we offer custom scraper and custom add-on development ("Custom Services"). The following terms apply to all Custom Services:
Scope and Pricing: Each custom project begins with a consultation where we agree on the scope, deliverables, and pricing. The agreed-upon scope is documented before work begins. Minor adjustments during development are accommodated at our discretion; significant changes beyond the original scope require a new quote and separate agreement.
Payment: Payment for Custom Services is due in full upon completion, after the deliverable has been tested and confirmed functional. All payments for Custom Services are final and non-refundable.
Intellectual Property: All custom-built scrapers and add-ons remain the intellectual property of DATASHOP SOLUTIONS. Upon full payment, we grant you a non-exclusive, non-transferable license to use the deliverable within your organization. You may not resell, redistribute, sublicense, or share the deliverable with any third party outside your organization.
Maintenance Guarantee: We provide a 6-month maintenance period from the date of delivery for all Custom Services. During this period, we will:
- Fix bugs and issues that arise from normal use
- Make minor updates such as adding or removing fields
- Address breakages caused by changes to target website structures, where reasonably possible
Post-Guarantee Period: After the 6-month maintenance period, we have no obligation to maintain or update the deliverable. However:
- We may address minor issues on a best-effort basis at no charge
- Major fixes and updates are available on a paid, case-by-case basis
No Guarantee of Continued Operation: Custom scrapers and add-ons interact with third-party websites that may change their structure, implement anti-scraping measures, or become unavailable at any time. We do not guarantee that any custom deliverable will function indefinitely, even during the maintenance period, if the underlying target website makes changes that render scraping infeasible.